Returns & Exchange

If you're looking to return or exchange your order, we are here to help!

  • We offer returns or exchange within 3 days.
  • You can return your product for store credit, exchange to a different product or a refund to the original payment method.
  • Sale items are Non-exchangeable and Non-refundable
  • Items must be returned unworn, unwashed, undamaged with original tags.
  • For All in-store purchases are Non-exchangeable and Non-refundable.
  • Shipping fee for both return and exchange will be covered by customers. 
  • 台灣的顧客如需退換貨,可以將商品寄回我們在台灣的本地倉庫,詳情請聯繫客服,我們將竭誠為您服務。

Processing time for refund or exchange

  • 3-5 business days
  • You will receive an email on the status of your return and the payment will be refund back to your original payment
  • We will contact you if there is price difference on the exchange item

To initiate a return or exchange, feel free to contact us.

*Cloris Fashion reserves the right for final decision on serving any customer.